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At Nilvi Silks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit or make a purchase through our website, social media platforms, or other sales channels.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Who We Are
Nilvi Silks is a startup saree brand engaged in the business of designing, retailing, and selling sarees and related products through its website, social media platforms, and offline events.
Website: www.nilvisilks.com
Registered Address:
22/4, RCR Residency,
Lakshmama Layout,
Banaswadi,
Bangalore – 560043,
Karnataka, India
Phone: +91 9535962334
2. Information We Collect
You may browse our website without providing personal information. However, when you interact with us or place an order, we may collect the following information:
• Name
• Contact details (mobile number, email address)
• Shipping and billing address
• Order and transaction details
• Communication shared via WhatsApp, email, Instagram, or customer support
Payment information is processed securely through third-party payment gateways. Nilvi Silks does not store or have access to your card, UPI, or banking details.
3. How We Use Your Information
We use your personal information for the following purposes:
• To process and fulfill orders
• To communicate order confirmations, delivery updates, and service information
• To provide customer support and respond to inquiries
• To improve our products, services, and website experience
• To send promotional communication, where permitted
4. Cookies & Website Data
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
Cookies do not give us access to your device or personal data beyond what you choose to share. You may disable cookies through your browser settings, though this may affect certain website features.
5. Sharing of Information
Nilvi Silks does not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
• Courier and logistics partners for order delivery
• Payment gateway providers for secure transaction processing
• Legal or regulatory authorities when required by law
Third-party service providers are governed by their own privacy policies, and Nilvi Silks is not responsible for their practices.
6. User Communications & Content
If you choose to share reviews, feedback, images, videos, or messages with us, such content may be used for customer service or promotional purposes. Publicly shared content may be visible to other users.
Please exercise caution while sharing personal information in public forums.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. While we implement appropriate security measures, no system is completely secure, and we cannot guarantee absolute protection.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill business, legal, or regulatory requirements. Information that is no longer required will be securely deleted or anonymized.
9. Your Rights & Choices
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Opt out of non-essential promotional communication at any time
Requests can be made using the contact details provided below.
10. Links to Third-Party Websites
Our website may contain links to external websites. Once you leave www.nilvisilks.com, we are not responsible for the privacy practices or content of those webs…